Turtle Diagram for BA

I present to you the Turtle diagram, which is a great tool for building and managing processes, but also for understanding them. The tool may be useful for:

• requirements elicitation (Business Analysts),

• process design ( Process Designers),

• brainstorming (Quality Team meetings) and,

• audits (internal and external Auditors).

The diagram consists of identifications basic of data such as:

• name

• input and

• output of the process.

Additionally, it allows you to name and assign information related to the process, answering questions such as:

• what is necessary to perform process?

• who is performing process?

• how is the process performing?

• measures? what is the goal and what kind of KPIs we use?

In the case of more complex problems or more detailed requirements, a perspective on the risks that may occur in the process can be added.

The prepared diagram includes an explanation, along with a map and description, as well as an example of use.