CX Map and Delivery Process Planning Template

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CX Map and Delivery process planning for agency owners that are looking to refine and simplify delivery to scale and step out of the day to day.

Breaking down the client journey (how you articulate the service, expectations, and communication to them) and the internal process mapping team and their involvement, as well as any potential risks, challenges, milestones, and deliverables along the customer journey.

Research & Design
Operations
Strategy & Planning
Team Building

Bella Hegarty Digital

CX & Ops Consultant@Bella Hegarty Digital

At Bella Hegarty Digital, I help agencies & coaches revolutionise the way they look at their experiences, simplifying & refining operations, giving them headspace and happy clients.